Privacy Policy

Information you give us.

When you complete a calendar or booking form, contact us, or make a purchase, we collect:

• your name;
• your mobile phone number;
• your email address;
• your business or company name and related business details you choose to provide;
• your appointment date, time, and any notes or messages you submit; and
• your consent to receive text messages.

Payment information.

If you pay us, your payment is handled by Stripe. We receive limited information such as the last four digits of your card, card brand, billing details, and transaction status. We do not store your full card number.

Information collected automatically.

When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser type, device type, operating system, pages viewed, referring page, and the date and time of your visit. This may be collected using cookies and similar technologies.

Communications.

We keep records of text messages, emails, and other communications between you and us, including your replies, opt-outs, and message delivery status.

• schedule and manage your appointments and requests;
• send you text messages and emails about your booking, reminders, follow-ups, and our services;
• provide, operate, and improve the Site and our services;
• process payments and prevent fraud;
• respond to your questions and provide customer support;
• keep records and comply with legal obligations; and
• protect the security and integrity of the Site and our business.

We do not sell, rent, or share your mobile phone number or text messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Information shared with our service providers (such as our messaging platform) is used only to deliver messages and operate our services for us.

• Service providers. We use trusted companies that help us run our business, including Stripe for payment processing and GoHighLevel for scheduling, text and email messaging, and customer relationship management. They may access your information only to perform services for us and are required to protect it.
• Legal and safety. We may disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of Rooferramp, our users, or others.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
• With your consent. We may share information for other purposes when you tell us to or agree to it.

• Opt out of texts by replying STOP to any message.
• Opt out of marketing emails by using the unsubscribe link in any email.
• Request access, correction, or deletion of your personal information by emailing support@rooferramp.co. We will respond within a reasonable time and as required by applicable law. We may need to verify your identity first, and we may keep information we are legally required or permitted to retain.

If you live in a state with a consumer privacy law that gives you additional rights (such as the right to know, delete, correct, or opt out of the sale or sharing of personal information), you may exercise them by contacting us at the email above. Because we do not sell personal information or share it for cross-context behavioral advertising, there is nothing to opt out of in that respect.

If you have questions or requests about this Privacy Policy or your information, contact:

Rooferramp LLC

3725 West Columbia Avenue

Lincolnwood, Illinois

Phone: (847) 555-0199

Email: support@rooferramp.co

Website: Rooferramp.co